Mac Email App Keeps Logging Out Exchange

Hi everyone it seems like a lot of people have had this issue am I right?

Apple's Mail app for iOS is a go-to app for many iPhone users, but some have recently encountered a number of bugs and glitches that render the Mail app useless. We list the most common Mail app. For Chrome you could use the plugin Staying alive for Google Chrome which makes requests in the background to Outlook Web Mail. You can configure the URL triggers which will start with the background requests. This prevents you from logging out. However like Victor Sergienko is explaining, this could be against your company policies.

Well I solved it so I wanted to share what worked for me: to summarize set it up as an 'other' account and in IMAP host enter 'outlook.office365.com' and in SMTP enter 'smtp.office365.com'


I've added steps below on how do it for those that need need further instruction.


Mac Email App Keeps Logging Out Exchange Login

Mac email app keeps logging out exchange login

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Delete the mail account from your phone

  • Go back into your settings and add account
  • Add it as 'other', then click 'add mail account'
  • Enter in your name email, password, and whatever nickname you'd like to give it
  • under IMAP incoming mail server for host name 'outlook.office365.com' then of course your email and password
  • under outgoing mail servers 'smtp.office365.com', I left the username and password there blank since it says optional
  • Save and done!


Mac Email App Keeps Logging Out Exchange

This worked for me, hope this helps 🙂

mail, exchange, outlook, password

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